Patient and practice resources

Janssen CarePath is your one source for access, affordability, and treatment support for your patients


Access support to help navigate payer processes

Janssen CarePath helps verify insurance coverage for your patients taking DARZALEX FASPRO® and provides reimbursement information.

Our offerings include:

  • Benefits investigation support
  • Prior authorization support and status monitoring
  • Information on the exceptions and appeals process
  • Coding and billing information, if needed
  • Triage to specialty pharmacy providers, if needed
  • Provider Portal at for online benefits investigation, prior authorization support, and other resources
    • Online Secure Messaging to ask a question, request a status update, or send missing information related to an existing case

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Affordability support to help your patients start and stay on treatment you prescribe

Janssen CarePath can help you find out what affordability assistance may be available for your patients taking DARZALEX FASPRO®:

Support for patients using commercial or private insurance:

  • Janssen CarePath Savings Program for DARZALEX FASPRO® allows eligible patients to save on their out-of-pocket medication costs. Depending on the patient’s health insurance plan, savings may apply toward co-pay, co-insurance or deductible
    • Eligible patients pay $5 per dose with a $20,000 maximum program benefit per calendar year
    • Not valid for patients using Medicare, Medicaid, or other government-funded programs to pay for their medications. Terms expire at the end of each calendar year and may change. There is no income requirement. For medication costs only; program does not cover cost to give patients their treatment. See full eligibility requirements at
  • Online enrollment and tracking of patient Savings Program benefits by you, the pharmacy, or the patients


  • Comprehensive Provider Portal at allows you to enroll eligible patients in Savings Programs, view patients’ available benefit and transactions as requested by the patient, and receive timely alerts and program updates


  • Patients can manage Savings Program benefits and more on their Janssen CarePath Account at

Support for patients using government-funded healthcare programs or patients without insurance coverage:

  • Janssen CarePath can provide information about other resources that may be able to help your patients with their out-of-pocket medication costs, including:
    • State Pharmaceutical Assistance Programs (SPAPs)
    • State Health Insurance Programs (SHIPs)
    • Medicare Savings Program
    • Medicare Part D Extra Help—Low-Income Subsidy
    • Independent Foundations
  • Call a Janssen CarePath Care Coordinator at 877-CarePath (877-227-3728) or visit for more information on affordability programs that may be available
Independent co-pay assistance foundations have their own rules for eligibility. We have no control over these independent foundations and can only refer your patients to a foundation that supports their disease state. We do not endorse any particular foundation. The foundations on this are not the only ones that might be able to help your patients.

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Treatment support
to help your patients get informed and stay on prescribed treatment

Janssen CarePath provides additional support to your patients taking DARZALEX FASPRO®, including:

Education tools

  • Patient education brochures
  • Web-based resources
  • Assistance with identifying independent organizations which may be able to provide assistance with costs associated with travel to and from treatment
  • Information about Advocacy Connector, a Janssen-sponsored resource that connects patients and caregivers to national and state-specific advocacy groups that offer resources relevant to oncology

Adherence tools

  • Appointment reminders

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Other resources

The Johnson & Johnson Patient Assistance Foundation, Inc. (JJPAF) is an independent, nonprofit organization that is committed to helping eligible patients without insurance coverage receive prescription products donated by Johnson & Johnson operating companies. To see if they might qualify for assistance, please have your patient contact a JJPAF program specialist at 800-652-6227 (Monday−Friday, 9:00 AM to 6:00 PM ET) or visit the foundation website at